 |
|
 |
Customer Service
At Waste Management, it’s our business to make sure your waste is handled the right way. As the nation’s leading waste services company, we hold ourselves to the highest standards of safety and ethics. And with Think Green® as our company mantra, you can also count on Waste Management to meet or exceed all environmental compliance regulations. What’s more, because we are North America’s leading waste service provider, Waste Management is uniquely qualified to handle even the toughest jobs with confidence.
100% Customer Satisfaction
Service Machine is the process we go through every day to improve every aspect of our customer service, a process we developed using actual customer feedback. As a result, we streamlined our service procedures and developed 12 strict service standards that every one of our districts must adhere to every day. From billing to proper equipment set-up - right down to how we answer the phone, you’ll see a positive difference in our service.
One-on-One Service
When you have an immediate need, the most important service we offer is one-on-one customer service. Forget about long hold times or being bounced from person to person to get an answer. You make the call and your Waste Management Customer Service Representative will take immediate ownership of your situation and answer your needs with specific solutions. And with Service Machine in full force, we are often able to troubleshoot problems before they occur.
Contact Us
|
|
|
|
